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My DomainKeys are not verifying — what should I do?

April 26, 2017domainkeys verifying

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My DomainKeys are not verifying — what should I do?

1 Answer

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Posted

There are two main reasons this could happen. Either the DNS records have not yet propagated, or the records have not been correctly added. You can check how the records are appearing (or not) by using a service like DNSStuff. Go to the ‘tools’ section, and you can do a free DNS Lookup under ‘Hostname Tools’. Enter the domain name you are trying to verify (as in cm._domainkeys.abcwidgets.com) and change the drop down menu to ‘TXT’. Hit ‘Lookup’ and you will be able to see if the records are showing up or not. If they are not there, then you need to talk to your DNS or web host and ask them to help you out. From our side, we can only see what is there, not make any changes. If it looks like the record is there and correct, then contact support. It will help if you mention the domain name you are trying to add records for.