Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

My harvests appear to work correctly, but they always get stuck in the Stopping state and have to be aborted. What is the problem?

0
10 Posted

My harvests appear to work correctly, but they always get stuck in the Stopping state and have to be aborted. What is the problem?

0
10

There are a couple of circumstances that explain this behaviour. The first possibility is that the WCT Digital Asset Store (DAS) cannot write to the files and directorys that it needs to operate. Other symptoms of this particular problem are (1) the harvest itself appears to be working and logs show the downloading of resources and ARC files are created in the appropriate harvest agent directory, but when the harvest is over, the state moves from Running to Stopping but goes no further; (2) the DAS logs show FileNotFoundExceptions; (3) according to the target instance list, the state is Stopping, but when viewing the particular instance and clicking on the state tab, the state shows as Finished; (4) no files are copied to the arcstore or filestore directories; and (5) a notification in the In Tray saying something to the effect of “An Error occured whilst saving the harvest ‘295322s’ result” (with a broken link). The issue is that DAS needs access to write to two directorys, and by def

Related Questions

Thanksgiving questions

*Sadly, we had to bring back ads too. Hopefully more targeted.