My iPhone does not show up in my desktop application, what now?
The most common reason that your iPhone will not show up is because a firewall is blocking the port necessary for the two applications to communicate. There are many types of firewall applications and they are all configured differently. Most popular firewalls today can grant access on an application basis. If you are using Diving Log 4.0 on Windows, you need to add the application “Sync.exe” to your firewall’s allow list (Sync.exe is located in the Diving Log 4.0 application directory typically installed as c:\Program Files\Diving Log 4.0). You should also ensure that “Bonjour Services” has been added to your firewall. This is typically taken care of when iTunes is installed. If you are using Dive Log Manager on the Mac you may have to add it to your allowed applications. You will typically get the option to do this the first time you run the application if it is needed.
The most common reason that your iPhone will not show up is because a firewall is blocking the port necessary for the two applications to communicate. There are many types of firewall applications and they are all configured differently. Most popular firewalls today can grant access on an application basis. If you are using Diving Log 5.0/4.0 on Windows, you need to add the application “Divelog.exe” to your firewall’s allow list (Divelog.exe is located in the Diving Log 5.0/4.0 application directory typically installed as c:\Program Files\Diving Log 4.0 or c:\Program Files\Diving Log 5.0). You should also ensure that “Bonjour Services” has been added to your firewall. This is typically taken care of when iTunes is installed. If you are using Dive Log Manager on the Mac you may have to add it to your allowed applications. You will typically get the option to do this the first time you run the application if it is needed.
