My Lowa boot is faulty and I am not sure if this is a mater for the warranty or a justified complaint. How should I proceed?
• Please show your Lowa specialist dealer any faults of this kind, together with your proof of purchase. It is best if you go to the Lowa dealer from whom you originally purchased your boots (although this is not essential, e.g. if you live too far away from the place where you bought them). The dealer is usually the contact for such cases, and with his specialist knowledge is the best person to advise what should be done, and whether your boots should be returned to the manufacturer for repair.
