My machine locks up at the login screen, but other attorneys at my firm don have that problemwhy me?
If you get to the login screen, fill it out and the system hangs when you try to complete your login, then something is blocking the Secure Socket Layer (SSL) port 443 (that’s the point where we transition from web port 80 to SSL port 443). The systems person at your firm needs to look at the router and any firewalls the firm has set up to determine where the blocking is taking place. Attorneys at a firm may experience this problem while other attorneys at the same firm do not, because they may be directed to different proxy servers. At least two firms here have had this problem.
If you get to the login screen and the system hangs when you try to complete your login, something is blocking the Secure Socket Layer (SSL) port 443 (that’s the point where we transition from web port 80 to SSL port 443). The systems person at your firm needs to look at the router and any firewalls the firm has set up to determine where the blocking is taking place. Attorneys at a firm may experience this problem while other attorneys at the same firm do not because they may be directed to different proxy servers.
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- My machine locks up at the login screen, but other attorneys at my firm don have that problemwhy me?
