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My mail is stored on an IMAP server, which MS Outlook connects to. Why is Aid4Mail only exporting message headers?

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My mail is stored on an IMAP server, which MS Outlook connects to. Why is Aid4Mail only exporting message headers?

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A. You need to configure Outlook to download the complete email, not just the header. To make the change, you must open the Send/Receive Settings dialog box in Outlook, select your IMAP account, and then select “Download complete item including attachments” in the Folder Options section. Once you’ve done that, Aid4Mail should be fetching the whole email. To reach the Send/Receive Settings dialog box, you must first open the Send/Receive Groups dialog box using the Ctrl+Alt+S keyboard shortcut, or the following menu command: Tools -> Send/Receive -> Send/Receive Settings -> Define Send/Receive Groups…, then click on the Edit button.

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