My notification letter arrived after other individuals affected by the BNY Mellon Shareowner Services incident received their notification. Why did it take longer to notify me?
In keeping with our commitment to ensure that all affected shareowners had been notified, and in connection with our thorough, top-to-bottom review of the Company’s data security policies and procedures, BNY Mellon Shareowner Services re-examined the analysis applied to the lost data tapes. This re-review was conducted by a highly-regarded forensic investigation firm whose analysis identified additional individuals who may have been impacted by the incident. However, because the files contained data in multiple files and formats, and because special scanning tools and software were necessary to examine these files, extracting and analyzing the data was a complex, time-consuming process. The process of completing this review and notifying the additional individuals identified on the basis of the review accounts for the separation in time between notifications. It is important to note that throughout the period, and continuing to the present, there has been and continues to be no indicat
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