My order value exceeded advertised minimum order for free shipping. Why was I charged for shipping?
Our check out cart requires a coupon code to process free shipping, and it must not have been entered. If you have already placed your order, we can send you a coupon code for $5 against your next purchase if your order qualified for free shipping, and if you did not include the coupon code at checkout. Please send us mail to postsales-support@Intimo.com with your order number, value of order and date placed before your order is shipped out of our warehouse. We cannot void orders and re-enter them with the shipping codes, as this increases the chances of errors, duplicate orders, delays, and inaccuracies in our inventory. My shipping charges seem too high! Please make sure you are selecting the proper shipping method. Most frequent errors are selecting expedited or international service in place of domestic UPS Ground Service.
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