My student didn receive her Bulldog Basket care package. What now?
This rarely happens! Call us! We hopefully can confirm delivery to the correct dorm and will call the residence hall desk to determine if the package was logged in correctly. We will also determine if the package was not picked up. We are always glad to follow up (again!) with your student if necessary. Sometimes, students forget to pick up their packages right away. Also, freshman get confused about the mailroom and front desk! We try to use the correct terminology to eliminate confusion. For almost every residence hall, we deliver to the Front Desk.
