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nbsp&nbsp We already have a Help Desk application, why would we want STAT Ticket?

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nbsp&nbsp We already have a Help Desk application, why would we want STAT Ticket?

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&nbsp&nbsp Because your existing help or service desk application is probably wasting a lot of your end user’s and IT departments time and adding STAT Ticket will save time and money because unlike traditional Help Desk self service web sites, STAT Ticket specializes in end user ergonomics and information gathering. Consider how often end user’s don’t report issues because they either don’t remember how or don’t have time. Also consider that when they do report problems how much time is wasted tracking them down for follow up information. Both of these scenarios are addressed by STAT Ticket ease of use and comprehensive information gathering features.

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