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Message from the WGU/IT department. * Open the Norton Internet Security control panel (which can be accessed either by right-clicking on the NIS icon in the system tray and clicking Norton Internet Security, or by double-clicking the Norton Internet Security icon on the computer's desktop) * Click on Privacy, then click Configure * Add wgu.edu and elibrary.unm to the list of sites, then set all options to Permit * Click OK, then close the NIS control panel If that doesn't fix the issue by itself, then make sure you have some other firewall protection turned on (the Windows Firewall that is installed with Service Pack 2 for Windows XP is what we recommend) and turn off the Norton Personal Firewall via the NIS control panel./ By the way, performing the above steps on a student's computer will also fix some other issues with the MyWGU web site, such as Dummy Text or error messages appearing on their AAP tab, and links in their e-mail and communities not working properly.
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Norton, security sytems, firewalls -- "How do I allow sites with my security system?
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