Our company is ISO 9001 certified but our system is awkward and bureaucratic; we implemented it only for marketing purposes. How can we improve our ISO 9001 system?
Your situation is not unusual. Many companies have used consultants to implement ISO 9000 solely for marketing reasons; these companies often got their certificate but at the price of hurting their own performance due to ill-fitting procedures and extensive bureaucracy. Our ISO 9000 Streamlining Manual is designed to improve existing ISO 9000 systems. You may either use our Quality Manual to get ideas on how to streamline your existing ISO 9000 system, you may merge your ISO 9000 system into ours, or you may completely redesign your system using our Quality Manual as a template. We believe that a good ISO 9000 system can add much value to any company and that our Quality Manuals are excellent templates for a good ISO 9000 system.