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Remedy Notifier fails to login and I get the error: One or more servers were unavailable for login. How can I correct this problem?

April 26, 2017Error fails LOGIN notifier problem remedy servers

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Remedy Notifier fails to login and I get the error: One or more servers were unavailable for login. How can I correct this problem?

1 Answer

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From the Remedy Notifier login prompt, select the Accounts button and ensure that you have remedy.unc.edu in the server name. If there is no server name remedy.unc.edu listed under the Server Name column, click on Click to add new server and enter remedy.unc.edu. Also, under the AR Svr column and the Ntfy Svr, there should be an arrow and checkmark respectively in the same row the server name is listed. If not, simply click your mouse within the column that is missing the arrow or checkmark. After you have verified this information, select Close and retry your login to the Notifier server.