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Should staff responsible for program planning, quality assurance and/or overseeing the outpatient program (such as directors and managers) participate in the time study?

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Should staff responsible for program planning, quality assurance and/or overseeing the outpatient program (such as directors and managers) participate in the time study?

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Yes, these staff should participate if they perform more than one of the activities identified in the answer to Question #8.

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