Speed Internet access and a Landline Phone. And who doesn’t have these items today?
2. A Quiet Home-Office. Just as few companies would want their cubicle-dwellers to have a TV or crying babies in the background, so should you have a room of your own that you can devote to working. 3. A Basic Knowledge of Software and Installation. Your company will likely send you software to install in order to perform the job, so be sure you know how to do this. (Don’t worry — it’s easy.) 4. Prior Experience With Working With people. If you have experience in retail, customer service, or even standard call centers, this will only help. You will be the face of the company to the customers, so you will need to know how to perform that role well. After you apply for virtual call-center jobs, you’ll likely encounter a three-tired application using an online form and skill assessment, a voice test, and then a telephone interview. The first weeds out people who are obviously unqualified (unlike yourself), the second usually records your voice so the company can see whether you sound plea
