Suppose I have a product thats been recalled, but I don hear about the recall until a week, a month, or a year or more later. How long is a recall in effect?
A. There is usually no end date to a product recall. Even if you don’t learn of the recall for a year or more, you should follow the guidance in the recall notice the CPSC issues. Call the company at the toll-free number given in CPSC’s news release announcing the recall to secure the remedy. If you are unsuccessful with the company, contact CPSC’s toll-free hotline (800/638-2772) or send an e-mail via CPSc’s On-Line Form Q.
• A: There’s usually no end date to a product recall. Even if you don’t learn of the recall for a year or more, you should follow the guidance in the recall notice the CPSC issues. Call the company at the toll-free number given in CPSC’s news release announcing the recall to secure the remedy. If you’re unsuccessful with the company, contact CPSC’s toll-free hotline (800/638-2772) or send an e-mail to info@cpsc.gov.
There is usually no end date to a product recall. Even if you don’t learn of the recall for a year or more, you should follow the guidance in the recall notice the CPSC issues. Call the company at the toll-free number given in CPSC’s news release announcing the recall to secure the remedy. If you are unsuccessful with the company, contact CPSC’s toll-free hotline (800/638-2772) or send an e-mail to info@cpsc.gov.Return to index . . .
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