T 1: If I have existing loans with Granite State Management & Resources and have forgotten my password or user name, what should I do?
A 1: If you have forgotten your username and password, please click on the “Forgot Password” located under Online Services. Then enter your last name, social security number and date of birth. You will be prompted your challenge question and then instructions on how to log in. If unable to complete these steps, please call 1-800-719-0708 to obtain your username or have your password reset. Our loan servicing area will request certain information in order to identify you. T 2: I am clicking a link and it is not making a new window (pop-ups) appear. A 2: If you have a pop-up blocker on your browser, it may be keeping some items from opening up. Hold down the CTRL key and click the link again.
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