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The Cisco MeetingPlace Web Administrator log is showing that attachments cannot be downloaded from the MeetingPlace server. What is going on?

April 26, 2017Administrator attachments Cisco downloaded going log meetingplace server web

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The Cisco MeetingPlace Web Administrator log is showing that attachments cannot be downloaded from the MeetingPlace server. What is going on?

1 Answer

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10 Posted

A. Cisco MeetingPlace Web currently does not support Network Address Translation (NAT). If you ping the hostname of a Cisco MeetingPlace server in the MeetingPlace Web network, it returns the MeetingPlace server’s IP address as 170.xxx.xxx.xxx, but if you ping or issue the nslookup command from the MeetingPlace server’s network, you get an IP address of 172.xxx.xxx.xxx. This means the Cisco MeetingPlace Web gateway uses NAT to communicate with the MeetingPlace server. In this case, attachments cannot be transferred.