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The customer bought the EDI diamond, but decided to return it within 14 days. Does EDI take returns?

April 26, 2017bought customer days decided diamond EDI Return returns

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The customer bought the EDI diamond, but decided to return it within 14 days. Does EDI take returns?

1 Answer

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No problem! EDI will take our diamonds back within 14 days with no fees. After 14 days, but not more than 45 days from the date of the invoice, EDI will also accept the return, but will charge a 1.5% re-stocking fee. After 45 days EDI will accept a trade-in or trade-up.