The “Innovations” product is an Asterisk based hotel/motel PBX sold under the name of “ComXchange”. How does it compare to Complete Concierge?
We are not familiar with this product, but it sounds like a “closed” solution, wherein there is a one-on-one option for the PBX-PMS integration. With Complete Concierge, on the other hand, the Xorcom IP-PBX can be supplied with its own stand-alone PMS, or interface with any one of a number of leading PMS solutions. This second option allows the property to leverage its existing investment in PMS and gain the new functionality of an Asterisk-based IP-PBX at the same time.