the item has not been delivered but the tracking information states the courier has tried twice and had no reply, but has left no calling card, how do i know they are not lying??
we only use large national couriers, they have only become so big by giving a professional service and to get into a dispute about who is lying is usually pointless, the best thing to do is to contact the local depot as soon as possible and collect the item, this must be done promptly or the courier will ship it back to us at extra cost
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