The product installs and activates without error, but when I attempt to launch the application, I receive an error message stating that the activation key is invalid. How do I resolve this?
This error is usually caused when the machine ID acquired during the installation process differs from that recorded by the application. We have seen this issue when the application is installed on a remote terminal services machine, and sometimes when logged onto your domain depending on your domain security settings. To obtain the machine identifier, please follow the steps listed below.
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