The replacement part may be ordered from the Contractors Desk at Home Depot, any Lithonia Authorized Distributor (or showroom special order desk). Q: What should I do if my fixture hums?
Magnetic ballasts need to season by leaving the fixture on for 12 hours straight. An electronic ballast would need to be replaced if it continues humming. Q: My fixture only comes on when I touch it. A: Your fixture may not be grounded and all fluorescent fixtures have to be grounded to work properly. Contact an electrician if your house wiring is not properly grounded. Q: I can not get the lamp holders in. A: Use the small slot at the base of the lamp holder; leg portion should be under the socket bridge. Q: How do I stop my fixture from cycling (turning off and on)? A: Check to make sure the fixture has the correct lamp in by referencing the information located on the ballast. Make sure fixture is mounted per instructions. Ballast could be defective, call Technical Support for advice. Q: How do I remove a Lift & Shift diffuser? A: Push up, sliding toward the 16 end, leaving an opening on the opposite end where you can place your finger, pulling down from the corner only. Q: Why are m
