The ROES Client begins to start but just vanishes from the screen leaving an hs_pid_error.txt file on my desktop. I have run it before, what causes this?
This can happen on Windows PC’s, it is caused by a Java corruption and can occur when you have several versions of Sun’s Java running on the system. When Java updates on Windows, it adds another version onto the system as opposed to simply upgrading the existing version. If this issue arises, open Control Panel on your system and open Add/Remove Programs. Find the Java Runtime versions on the system, then highlight each and remove them. Reboot the system and re-start the ROES Client from the lab’s web site, this will check for Java on the system and prompt for a download and install. You can also jump to Downloads page to do a manual download/install of Java’s latest version.
This can happen on Windows PC’s, it is caused by a Java corruption and can occur when you have several versions of Sun’s Java running on the system. When Java updates on Windows, it adds another version onto the system as opposed to simply upgrading the existing version. If this issue arises, open Control Panel on your system and open Add/Remove Programs. Find the Java Runtime versions on the system, then highlight each and remove them. Reboot the system and re-start the ROES Client from the lab’s web site, this will check for Java on the system and prompt for a download and install.
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