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The video window opens and the video begins to play, but then my browser crashes. What is going on?

April 26, 2017browser crashes going opens play video window

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Posted

The video window opens and the video begins to play, but then my browser crashes. What is going on?

1 Answer

0

Posted

This seems to happen for viewers who use Windows 98/Me/2000/XP and have QuickTime 6.5 or greater (6.5, 6.5.1, or 6.5.2) installed on their system. It appears to be the result of a bug in QuickTime 6.5.x for Windows, and we’ve notified Apple of the problem. As far as we can tell, earlier versions of QuickTime for Windows (6.4 etc.) do not have this bug.