To pay CNY bill, do I need to use my CNY account as the deduct from account? If insufficient balance in my CNY account, can I choose other HKD account as deduct from account?
You must use your CNY account as the ‘deduct from account’ to pay CNY bill. Please ensure there is sufficient fund in your CNY account for the bill payment. You may conduct CNY exchange via our e-Banking or branch before making the bill payment, however, please note that the existing permitted exchange is up to HKD20,000 for personal customer through CNY account per person per day. Please pay attention to the maximum daily exchange limit for CNY and its related conditions for the transactions.