Top of FAQ List 14. What are the personal care agencys responsibilities?
As your personal care agency, BCIL is responsible for: • assessing your eligibility for the PCA program • assessing whether you need a surrogate • evaluating the kind and amount of services you need • asking MassHealth for approval for PCA services • teaching you to manage your PCAs • teaching you how to complete your PCAs Activity Forms • working out a service agreement with you that describes your responsibilities, as well as the responsibilities of the PCA, the fiscal intermediary, the PCA agency, and the surrogate (if any). • helping you decide which employer option is better for you • reviewing your service plan with you periodically • conducting re-evaluations as needed, and submitting them to MassHealth at least 21 days before your current approval runs out. Your PCA agency must meet with you in person for initial orientation and skills training, and at least quarterly in your first year of service. This is usually done by your Skills Trainer, who will be assigned to you when yo
