top of page Q: Does the GEMMS ECIS system use voice recognition?
The GEMMS ECIS system has a wireless dictation system integrated within the product. This produces a wave file that you can saved and then have transcribed by a transcriptionist. GEMMS does not support voice recognition. After working with voice recognition technology for more than 2 years, GEMMS was unable to see any time or cost savings associated with the technology. We believe the technology does not save a doctor any time as he/she still dictates. Further, the technology is not able to save any ancillary personnel costs as someone other than the doctor must review and edit the voice transcription before it is ready to be sent out. Voice recognition also increased the cost of the system by $2,000 per doctor and $500 per transcriptionist for licenses, and about $15,000 for an additional server to hold the files. The ECIS dictation system provides the same services so we have no plans currently to use voice recognition in the ECIS system.