Q:

Under the Reasonable Accommodations Process, is the disabled employee entitled to anything that he/she wants?

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No. The employee is only entitled to an “effective” accommodation and not the accommodation of choice. If there are two possible reasonable accommodations, and one costs more or is more burdensome than the other, the employer may choose the less expensive or burdensome accommodation as long as it is effective (i.e., it would remove a workplace barrier, thereby providing the individual with an equal opportunity to apply for a position, to perform the essential functions of a position, or to gain equal access to a benefit or privilege of employment). Similarly, when there are two or more effective accommodations, the employer may choose the one that is easier to provide. In either situation, the employer does not have to show that it is an undue hardship to provide the more expensive or more difficult accommodation. If more than one accommodation is effective, the “preference of the individual with a disability should be given primary consideration. However, the employer providing the ...  more

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