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We are a relatively large business and already have a dedicated Customer Service team which deals with complaints. Can it continue to deal with Consumer Credit complaints?

April 26, 2017Business complaints consumer credit Continue customer service Deals large relatively TEAM

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We are a relatively large business and already have a dedicated Customer Service team which deals with complaints. Can it continue to deal with Consumer Credit complaints?

1 Answer

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That may be the most cost effective solution for you. However, unless your team already deals with the Financial Ombudsman Service, it is unlikely to be able to cope in the short term. Please contact us so we can work together to find a way forward that suits you.