We have a couple of different people using the account is it possible to change so that replies go to the individual and not to allor will we have to set up individual accounts??
To receive individual replies, you simply need to log in to your main account and go to a section called sub accounts found on the left menu. Enable sub accounts and give each user of TraiTel an individual sub account. Then, if you are using TTMessenger to send and receive your SMS, go to options then account settings and click on ok, you will now be asked to choose the appropriate sub account for that user and all SMS replies will come to the person that originally sent the SMS. IF you are not using TTMessenger, then simply creating a sub account with the correct email address, will ensure that replies are sent back to the correct person.
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