We have changed the IP Address of our ThinAnywhere server and now our license doesn work, what can we do?
A. Please contact support@thinanywhere.com or call ThinAnywhere support at 918-583-1182. Once you have contacted support and received an answer, you may need to re-license your server. Here is how to activate your license on the server: Make sure the ThinAnywhere server has Internet access. Login as “root” cd /opt/IIPServer/licenses CAUTION: If your server licensing includes additional 5 user packs, DO NOT execute the following command. Please contact ThinAnywhere Support. Execute: :> license.taw (This will remove EVERYHTING from the license file) Execute: ./tawlictool Fill in User Name, Password, and User ID fields. From the “Product” menu, select the type of license that you have purchased. Click “Submit” and wait for response. Click “Exit” when complete.