We noticed that there is a small charge for outgoing faxes on the VIP fax service. How is that possible if its sent via email?
If you forward your IP Fax as an email, there is no additional charge. In the event you need to send the fax to a physical fax machine, this requires conversion from the electronic form to a traditional analog fax signal, which is handed off as a typical ‘phone’ call. The outbound fax is addressed and initiated similar to an e-mail; the per-page cost covers both the service platform required to perform the necessary conversions and the cost of the calls. (Keep in mind that unless you need to send the documents specifically to a fax machine, your users should send the message as an e-mail with an attachment rather than a fax.
Related Questions
- I use an Internet fax service that directs all incoming faxes to my email address. Can I direct my faxes to Elite Fitness Stealth Messaging?
- We noticed that there is a small charge for outgoing faxes on the VIP fax service. How is that possible if its sent via email?
- Why does my fax show one timestamp in the Sent Faxes folder and a different timestamp in the Outgoing Faxes folder?
