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We send out memos of all our policy changes, but people keep saying they never got the memo. How can we be sure that everyone gets the memo?

April 26, 2017changes GOT memo memos people policy send sure

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We send out memos of all our policy changes, but people keep saying they never got the memo. How can we be sure that everyone gets the memo?

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Each time you send a out a memo that includes a policy change, have a separate page that will serve as a receipt. When the memo is received, the individual must return the receipt to you for recording. If an old policy is being replaced, you may want them to send the old policy back so you will know only the most recent policy is being used. ?