What are Lean Leaders and how do they support transformation?
Lean Leaders are DHS employees who have volunteered to be involved in the Transformation Initiative. They work through the DHS Lean Center which provides ongoing training and expertise in Lean, a system of thinking designed to relentlessly pursue process improvements and reduce waste. Lean empowers workers to make improvements in their environment, making the work safe and sustainable without fatigue. Lean creates a sustainable structure and process for change and continuous improvement. It is customer-focused and employee-driven. Lean Leaders are critical to the success of the Transformation Initiative. Using proven Lean techniques and working with each division’s transformation team, Lean Leaders plan and facilitate the individual process improvement efforts with the participation of staff, partners and providers. Lean Leaders work at the “front lines” of transformation. Their work rolls up through their divisions into the DHS Transformation Initiative Roadmap where progress and resu
