What are my rights if a service technician threatens to charge for a service call or void my warranty for using a different brand of printer supply?
It is illegal for a printer manufacturer to require you to use or purchase a particular brand of supply, just as it is illegal for a car dealer to require original parts to fix your car. To enforce such a policy is in violation of federal law. Don t be afraid to present this information to anyone who inhibits your right to choose a supply source.
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