what are soft skills and why all the fuss about them?
Soft skills are intrapersonal and interpersonal skills that determine a person’s ability to excel or at least fit in a particular social structure, such as a project team, a company or even a jazz quartet. These skills include competencies in areas such as Emotional Intelligence, communication, leadership ability, etiquette, conflict resolution, decision making, self-motivation, self-discipline, persuasion, etc.
