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What are the benefits of 511?

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Agencies currently operating 511 systems find a broad range of benefits from having these services in their regions including benefits to the 511 customer (convenience, time savings, peace of mind), to the deploying agencies (reducing 911 calls and increasing the partnership opportunities) and to the overall transportation system (helping to take travelers off of congested facilities at peak times). more
ops.fhwa.dot.gov
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