What are the benefits of RelayHealth versus the telephone?
If you’re medical office is like most, you spend several hours a day on the phone returning patient messages, communicating with pharmacies, leaving appointment reminders, sharing lab results — and simply playing phone tag. Communicating these non-urgent matters through RelayHealth is more convenient for everyone involved. Patients can send messages anytime, anywhere. There’s no waiting on hold with RelayHealth. And providers can respond when it’s most convenient, without being constantly interrupted by intrusive phone calls. What’s more, all RelayHealth messages are documented and stored for future reference. There’s no transcription issue, since messages are relayed in the precise form the sender intended. And, unlike the telephone, messages sent through the RelayHealth service are protected and secure.
