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What are the characteristics of Rural Health Clinics with outstanding quality assessment and performance improvement programs?

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What are the characteristics of Rural Health Clinics with outstanding quality assessment and performance improvement programs?

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Most rural health clinics that have implemented a successful quality program cite the need for a “cultural change” in the way practitioners and staff deliver medical care. They acknowledge that implementing a quality improvement program was difficult at first, but eventually thinking in terms of quality becomes second nature. Ultimately, quality improvement is about “practicing medicine better tomorrow based on what you are learning today.” Quality-oriented Rural Health Clinics are continuously questioning their policies and procedures and looking for better ways to improve care. All practitioners and staff are comfortable identifying weaknesses and suggesting improvement, and clinic employees work collaboratively to improve care.

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