What are the common problems with email attachments?
Attachment problems are often due to the format that the attachment is in. For example, if a file is a Word document and it’s simply called “test” and not “test.doc” you may not be able to just double click it to open it. You will need to save the file as a different name with the “.doc” extension before you can open it. Also, some files are received but were sent with a link back to the sender’s computer, so trying to open something that is located on someone else’s machine fails. For example, if your attachment has a link associated with it such as //senders/computer/test.doc you won’t be able to open it. Other issues are the program version. For example, if someone sends you a Word 2003 file and you have Word 2002, you won’t be able to open the file. Some attachments are automatically blocked because they contain viruses or other malicious programs. These attachments often have extensions such as .exe, .vbs, .bat, etc. and should never be opened.
