What are the different kinds of HP Smart Chat?

chat different HP SMART
0
Posted

What are the different kinds of HP Smart Chat?

0

Basically, there are 2 ways to engage in a chat, Reactive Smart Chat and Proactive Smart Chat. This is how each works: • Reactive Smart Chat: To chat with a HP representative, simply click on a link or a chat button to initiate a chat. You can visit this website http://www.liveperson.com/lpsales/hp_demo1/index.htm to see an example of a reactive chat demo. • Proactive Smart Chat: As you are surfing HP web pages, HP may initiate a chat by asking if you require help through a pop-up window invitation. The chat session only begins when you have accepted the invitation.

Related Questions