What are the fiscal intermediary’s responsibilities?
contacting you to sign the consumer agreement so you can choose one of the two employer options making sure you are approved by MassHealth to receive PCA services giving you Activity Forms (time sheets) to record the actual time your PCAs helped you with ADLs and IADLs notifying your personal care agency of Mass Health’s decision about your PCA services making sure the Activity Forms are accurate and contacting you if there is a mistake Keeping financial records sending PCA claims to MassHealth explaining its complaint policy to you