What are the hours of operation for BPPS?
Telephone lines are staffed between 7 AM and 4 PM (PT) Monday through Friday. Calls made after hours are routed to an answering machine where callers can leave a message. All messages are returned within one business day during regular business hours. BPPS can also be reached via fax at 1-888-863-3361. Patients and healthcare professionals can also e-mail BPPS any time at bpps@BMRN.com to arrange for a specific follow-up time.