What are the key benefits of Viola’s VoIP management solution?
FvdP. Viola is a software supplier to system integrators, service providers and enterprise customers. Our principle benefits for these customers are twofold. The first is risk reduction. Our software allows them to preview the performance of their VoIP systems before they are put into production and thereby eliminate unforeseen problems with their service delivery systems. The second benefit is to enhance their operational efficiency. We have developed a solution that detects degradation in VoIP quality before the end-users experience it and allows their support staff to proactively eliminate these problems with automated diagnostic techniques to pinpoint the root cause. In both cases, the focus is on being proactive versus reactive which is usually a safer strategy than waiting for problems to arise and one that is always less expensive. CXO. What new challenges are associated with provisioning VoIP services? FvdP. Implementing voice communications on a transport system designed for d
