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What are the most common mistakes people make with competitive intelligence and knowledge management?

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What are the most common mistakes people make with competitive intelligence and knowledge management?

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Either not taking into account the impact these activities have on an organization, or taking a start and stop approach. Each represents a sizeable missed opportunity. The results of CI and KM are sometimes like dark matter – the substance that comprises about 95% of the mass of the universe. It isn’t directly observable, but it exerts a measurable gravitational pull on all objects.

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