What are the qualifications for the Lifeline Rate?
Seniors: A person 62 years of age or older with limited income (see the end of the document for income qualifications) and electric utility service in their name. Disabled: A person with a permanent disability with limited income (utility service does not have to be in the permanently disabled person’s name). A physician form is required stating that the disability is permanent. Do I have to complete the entire Lifeline application? Yes. (If a portion of the application does not apply to you, please write NONE or N/A.) Do I have to provide copies of all of my household income? Yes. Any member of your household, who receives income, must provide copies of that income. Why do I have to provide you with copies of my income? That’s personal information. Because you are requesting that Burbank Water and Power (BWP) pay a portion of your utility bill and we require proof that you are eligible. All information will remain confidential. What kind of income documents do I need to provide to BWP