What are the responsibilities of the doorman?

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We may call them, "doormen," but "concierge" or "lobby attendant" is a more accurate description of what we have in our building. The lobby attendants handle deliveries, messages, contractors, movers, and other visitors. In short, they bring order to the chaos that can take place in the lobby on any given day. They spend much of their time at the desk using the intercom, monitoring security cameras, maintaining the log book, which contains records of all pick-ups, deliveries and other incidents. They need to keep an eye on the package room and answer the phone. The concierge is also responsible for building security and emergencies. And yes, they will open the door! ­ just ask. Any staff member who is working in the lobby will be happy to help you with the door, the elevator, packages, whatever ­ whenever it is possible. We just need to remember that they are human and cannot be in two places at the same time. Until the co-op decides to increase its payroll and include a true, ... more
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