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What are the rules that apply to electric restoration if a customer is shut off for non-payment?

April 26, 2017customer electric non-payment restoration rules

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What are the rules that apply to electric restoration if a customer is shut off for non-payment?

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A-32) After a utility has shut off service, it shall restore service promptly once payment is made or credit arrangements satisfactory to the utility have been made. Except for reasons beyond its control, the utility shall restore service on the same day if payment is received by the utility by 10 a.m. If payment is received after 10 a.m., service shall be restored within 24 hours.