What are the things that affect my Digital Voice Quality of Service (QoS)?
A variety of problems can affect Digital Voice Quality of Service, including dropped packets (too much data arrives at the receiving server too quickly), packet delay (data takes the long way around the Internet), jitter (different packets reach the receiver at different times) and related out-of-order delivery, and other mishandling of the data packets themselves. Each problem causes delays, which in time-sensitive settings like voice leads to lowered voice quality or even the dropping of whole calls.
